Effective March 5, 2014.
Last Updated December 30, 2021
Baker & Taylor, LLC ("Baker & Taylor") respects your right to the privacy of the personally identifiable information you provide us on our website. To that end, unless you agree otherwise, or we state otherwise in this policy or at the time information is collected, any personally identifying information you provide to Baker & Taylor will not be revealed to anyone outside of Baker & Taylor affiliated companies. The following policy is intended to explain how your personal information will be treated. This policy may change from time to time, so please check back periodically.
When an individual visits Baker & Taylor's websites, our servers collect basic technical information, including, for example, the visitor's domain name, referral data (e.g., we record the address of the last URL visited prior to clicking through to Baker & Taylor's websites) and browser and platform type. This is a common practice on the Internet. We also count, track and aggregate the visitor's activity into our analysis of general traffic flows on our websites. We may merge information about visitors and visits into group data, which may then be shared on an aggregated basis with our advertisers, but we will not disclose your individual identity or personally identifiable information without your permission.
1. Information we collect about you and how we collect it
We collect several types of information from and about users of our website, which may include information defined as personal data or personally identifiable information under applicable law ("personal data"). For example, we may collect any of the following information about you:
1A. Information you give to us
The information you give to us on our website may include:
1B. Information we collect about you through our website
As with many other websites, as you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:
Determine user frequency and recency.
Third-party ad servers and analytics providers
Baker & Taylor works with third party network advertisers, ad agencies, analytics service providers and other vendors to serve third party advertisements on and through the website, to provide us with information regarding traffic on the website, including the pages viewed and the actions users take when visiting the website; to serve our advertisements on other websites, within mobile Apps, and elsewhere online; and to provide us with information regarding the use of the website and the effectiveness of our advertisements. For example, if you click one of our advertisements, our service provider(s) may be able to tell us the advertisement you clicked on and where you were viewing the advertisement; likewise, if you click on an ad you see on our website, our service provider(s) may be able to tell which page you were visiting on our website and pass that information to the advertiser. The advertisements you see may be served by one or more third parties, who may use information about your activities on the website, and other websites and services, to provide you targeted advertising based upon your interests.
These third-party service providers may set and access their own tracking technologies on your device (including cookies and web beacons) and may otherwise collect or have access to information about you including personal data. These third parties may collect information about you across sites and over time. Cookies and web beacons, including those set by third-party network advertisers, may be used to, among other things, serve you targeted advertisements, prevent you from seeing the same advertisements too many times and to conduct research regarding the usefulness of certain advertisements to you.
While we may use a variety of service providers to perform advertising services, some of these companies are members of the Network Advertising Initiative ("NAI") or the Digital Advertising Alliance ("DAA") Self-Regulatory Program for Online Behavioral Advertising.
You may want to visit http://www.networkadvertising.org/managing/opt_out.asp, which provides information regarding targeted advertising and the "opt-out" procedures of NAI members. You may also want to visit http://www.aboutads.info/choices/, which provides information regarding targeted advertising and offers an "opt-out" by participating companies in the DAA Self-Regulatory Program. You may also opt out of tracking and receiving targeted advertisements on your mobile device by some mobile advertising companies and other similar entities by downloading the App Choices app at www.aboutads.info/appchoices. Please note opting out through these mechanisms does not opt you out of being served advertising, you will continue to receive generic ads while visiting the website and elsewhere online.
This website uses web analytics services provided by third parties to help us evaluate your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. The information generated by the analytics service about your use of the website may be transmitted to and stored by the third party on servers in the United States.
To opt-out from being tracked by Google Analytics download and install the Google Analytics Opt-out Browser Add-on for your current web browser, visit https://tools.google.com/dlpage/gaoptout?hl=en-GB.
To opt-out from being tracked by Adobe Analytics, visit https://www.adobe.com/privacy/opt-out.html.
Cookies, web beacons and other technologies used on this website
How we use your information
Below please learn how we process information collected about you (including personal data) as well as the corresponding legal basis. We may process your information where the processing is:
How we disclose your information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. Subject to applicable law and regulations, we may disclose personal data that we collect, or you provide, as described in this policy:
We may transfer your information outside the European Economic Area
The data that we collect from you will be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or other entities acting as data processors processing data on our behalf. This includes staff engaged in, among other things, the fulfillment of your request or order and the provision of support services. Baker & Taylor has implemented international data transfer agreements on the basis of EU Standard Contractual Clauses in order to provide appropriate and suitable safeguards for personal data being transferred to countries outside the EEA where an adequate level of protection is not already guaranteed. To request a copy, contact Baker & Taylor (see “Contact Us”). We will take all steps reasonably necessary to ensure that your data is treated securely and subject to appropriate safeguards in accordance with this policy and applicable laws and regulation.
How long we retain your information
Unless otherwise required by law, Baker & Taylor will erase personal data when it is no longer necessary in relation to the purposes for which it was collected or otherwise processed; when you withdraw your consent (where lawfulness of processing was based on your consent) and there is no other legal basis for the processing; when you object to the processing and there are no overriding legitimate grounds for the processing; when your personal data has been unlawfully processed; and when it is necessary to comply with legal obligations.
Your choices about how we use and disclose your information
We strive to provide you with choices regarding the personal data you provide to us. We have created mechanisms to provide you with the following control over your information:
Your rights regarding your personal data
At any time, you may exercise certain rights you may have under applicable law and regulation, including the following rights:
. You also may write to us at Baker & Taylor, LLC, 2810 Coliseum Centre Drive, Charlotte, NC 28217. For California residents to exercise your consumer rights by clicking here. For EU citizens to exercise your data subject rights by clicking here. Questions or comments submitted through other means, such as Wall posts, may not be received or addressed.
How we secure your information
In making your decision whether to provide personally identifiable information, you should be aware of the general risks of transmitting information over the Internet. While Baker & Taylor takes reasonable physical, administrative, and technical measures to secure the information we collect from and about our customers and website visitors. However, no method of electronic transmission or method of electronic storage is 100% secure. Therefore, we cannot guarantee the security of any information you submit.
Effective March 5, 2014
Last Updated December 30, 2021
This website is protected under United States Copyright law as a compilation of the information contained on the site. Certain of the information itself is copyrighted by Baker & Taylor, LLC, and others.
The content of this Web site, including but not limited to, text, graphics, images, code, and the compilation thereof is Copyright © 2004-2021, Baker & Taylor, LLC, all rights reserved, and/or subject to the copyright of third-party content providers. By submitting comments or other content to this site, you grant Baker & Taylor a perpetual, non-exclusive, worldwide, royalty-free, fully and freely assignable license to use, display, reproduce, distribute, modify, prepare derivative works based upon, and perform publicly your content (or any part thereof) online and offline. The mark BAKER & TAYLOR is a trademark and/or service mark of Baker & Taylor, LLC.
ALL PRODUCTS AND INFORMATION PROVIDED ON OR THROUGH THIS WEB SITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, OR ANY WARRANTY FOR NON-INFRINGEMENT OR FREEDOM FROM HARMFUL COMPONENTS SUCH AS COMPUTER VIRUSES. BAKER & TAYLOR DOES NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE PRODUCTS AND INFORMATION ON THIS SITE OR THE USE, OR RESULTS OF THE USE, OF ALL OR ANY PORTION OF THE PRODUCTS OR INFORMATION, INCLUDING, WITHOUT LIMITATION, ANY REPRESENTATION THAT THE INFORMATION IS CORRECT, ACCURATE, RELIABLE, CURRENT OR OTHERWISE.
NEITHER BAKER & TAYLOR NOR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE CREATION, PRODUCTION OR DELIVERY OF ANY OF THE PRODUCTS OR ANY PORTION OF THE INFORMATION ON THIS WEB SITE WILL BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR CLAIMS BY THIRD PARTIES, LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE ANY OF THE PRODUCTS OR ANY PORTION OF THE INFORMATION ON THIS SITE, EVEN IF BAKER & TAYLOR OR SUCH OTHER PARTY SHALL HAVE BEEN ADVISED OR OTHERWISE HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.
While it may be possible to link or otherwise connect from this Web site to other sites on the Internet, such a connection is done at your own risk. Even by providing a link from this site to another Internet site or by providing advertising for or with another Internet site, Baker & Taylor does not endorse or in any way take responsibility for content that may be posted or events that may transpire at those other sites. You should consult the user agreements on those sites to determine your rights while visiting those sites.
California Consumer Privacy Act Notice
Effective January 1, 2020.
Last Updated December 30, 2021
This California Consumer Privacy Act Notice ("CCPA Notice") contains information about Baker & Taylor's ("Baker & Taylor," "we," "us," or "our") personal information processing, and your rights as a California resident under the California Consumer Privacy Act ("CCPA"). This CCPA Notice supplements our Privacy Statement.
We encourage you to read this document in full and contact us if you have any questions.
Collection, Use, And Disclosure of Personal Information
Our Privacy Statement contains a definition of "personal information." More specifically, "personal information" is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a natural person or household, such as a name, postal address, e-mail address, telephone number, and/or payment information. Other information directly associated with personal information also may be considered to be personal information. Information that is aggregated, de-identified, or anonymized is not considered personal information. Publicly available information that is made available from federal, state, or local government records also is not considered personal information.
Your Rights Under The CCPA
The CCPA, California Civil Code Sections 1798.100 et seq., affords certain rights to you if you are a California resident. For example, California residents may have a right, following a verifiable request, to:
(1) access twice in a 12-month period, free of charge the categories and/or specific pieces of personal information we have collected about you, the categories of sources from which the personal information is collected, the business purpose for collecting the personal information, and the categories of third parties with whom we share personal information, for the 12-month period prior to the request; and
(2) delete personal information under certain circumstances.
Baker & Taylor does not discriminate against users or customers on the basis of their exercising any of their rights afforded by the CCPA, which is further in accordance with California residents' rights under that statute.
To request access to your personal information or request that we delete your personal information, you may contact us through any of the following methods:
Please specify in your request the details of what personal information you would like to access or delete.
To protect your personal information, we will verify your identity using data points you provide to us. Please have this information available so that we can verify your request. If you have a password-protected account with us, we may verify your identity through our existing practices for your account.
You may also authorize an agent to submit a request on your behalf, so long as you provide the authorized agent written permission to request on your behalf, and your authorized agent additionally is able to verify their identity with us. Please have your authorized agent follow the instructions above to make a request, and additionally mail your written declaration authorizing the agent to act on your behalf, certified by a California notary public, to: Privacy team, 2810 Coliseum Centre Drive, Suite 300, Charlotte, NC 28217. If your authorized agent has power of attorney pursuant to Probate Code sections 4000 to 4465, it may not be necessary to perform these steps.
Information Security, Integrity, And Retention
We take reasonable precautions, including the use of physical, electronic, and procedural safeguards, to protect your information. It is important that you also take precautions to protect against unauthorized access to your Baker & Taylor products, account credentials, and computers or other devices. If you feel that the security of your account or personal information has been compromised, please immediately Contact Us. Please be aware that, despite our efforts, no security system is impenetrable. In the event of a security breach, we will promptly notify you and the proper authorities if required by law.
Changes To This CCPA Notice
We may periodically change this CCPA Notice to keep pace with new industry practices and regulatory requirements, among other reasons. We expect most such changes to be minor. Any non-material changes will take effect immediately upon posting of an updated CCPA Notice, and we will indicate the Last Modified date at the top of this document. There may, however, be cases where changes to the CCPA Notice may be more significant. In such cases, we will provide you with a prominent notice of such changes before they take effect or will directly send you a notification.
Your continued use of our products and services after the effective date of the CCPA Notice means that you accept the revised CCPA Notice. If you do not agree to this CCPA Notice, please refrain from using our products or services and Contact Us to close any account you may have created.
If you have any questions regarding this CCPA Notice or its implementation, you may contact us via email at firstname.lastname@example.org, via phone at 1-800-775-3700, or by mail, at: Privacy team, 2810 Coliseum Centre Drive, Suite 300, Charlotte , NC 28217.